Privacy Policy

At A Lux Detailing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

Information We Collect

• Personal Information: When you book a service, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.
• Technical Information: We may collect information about your device, browser, and IP address when you visit our website to improve our services and enhance your experience.
• Usage Information: We collect information about how you use our website, such as the pages you visit, the time spent on those pages, and the links you click.

How We Use Your Information

• Service Provision: To provide and manage the services you request, including booking appointments and processing payments.
• Communication: To contact you regarding your appointments, respond to inquiries, and send important updates about our services.
• Marketing: To send you promotional offers, newsletters, and marketing communications that may be of interest to you. You can opt-out of these communications at any time.
• Improvement: To analyze how our website and services are used, allowing us to improve and enhance your experience.

Data Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and email marketing platforms. These providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and email marketing platforms. These providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

Your Rights

• Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to certain legal and operational requirements.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at contact@aluxdetailing.co.uk or call us at [Your Contact Number].